Our layered approach gives you access to a full slate of design, development and operations services. Our work is holistic, evidence-based and measurable. It’s also intimately connected to your philosophy and brand vision, imbuing wellness in every aspect of your space and guest offerings. Post-launch, we continue to provide leadership and strategic management to safeguard your project’s growth and abiding success. We don’t simply design your hotel or build your spa and move on to the next project. We take care of everything, and we’re with you for the long haul. Each project is unique, but the foundations of our approach are the same.
We follow these five principles:
our work is layered
Design, development & operations are thought of concurrently and are therefore intimately connected from the inception of the project. The result is a space optimized for it's end use and exceptional guest experiences.
WE APPLY OUR SIGNATURE 'JOURNEY-MAPPING' ANALYSIS
This process allows us to determine the ideal use for every inch of your space — distilled down, this becomes the foundation for all operating protocols and procedures as well as all guest experience touch points. This analysis ultimately becomes your manual for success.
WE SEE YOUR PROJECT FROM DAY ONE AS A BUSINESS, NOT AS AN AMENITY
We are in the business of wellness. We produce financially successful and sustainable operations that return a meaningful profit and also boost your businesses key performance indicators. Our success rests upon your success.
WE UNDERSTAND THAT WELLNESS MEANS DIFFERENT THINGS TO DIFFERENT PEOPLE IN DIFFERENT PARTS OF THE WORLD
We are both creative and well researched in our development of wellness principles for your project. We look at global trends and regional influences, and strive to create environments that foster a sense of community and connection between guest, location and your people.
ALL OF THIS IS NOTHING WITHOUT A TOUCH OF MAGIC
Objectivity aside, every project needs a dash of the unexpected — that lingering imprint that leaves a long-lasting effect on your guest, making the experience truly unforgettable.
Our goal is to alleviate the headache and confusion that too often is associated with both new and existing wellness ventures. Learn more about what we can do for you.